The location here is super convenient, with awesome restaurants and shopping nearby 🛍️. The vibe of this place is really welcoming and relaxed. The food they serve is pretty good and tasty.

The setting is perfect and incredible, just next door to restaurants, shopping, and a business area. I loved the attentive and very helpful personnel that ensure guests have an enjoyable stay.

The hotel is centrally located near the business area and conference center in Richland, Washington. The room I stayed in had great amenities including AC, a bathroom, and a balcony.

Great location in Richland, WA. Large indoor pool area. Close to many food options. Clean rooms, lots of amenities. Quality continental breakfast. Limited exercise room but the treadmill worked well. a large place with potential.

Poor customer service. Not willing to make special accommodations for a handicap child and elderly woman.

Breakfast, room and hotel pool good. On a big street, but tight windows, so no problem. Gas station, Mc Donalds's etc. on the same street.

This hotel offers great value for money with its reasonable prices and included breakfast. The location, right across from the airport, is very convenient for travelers. The staff is attentive and the rooms are in good condition, with working AC and comfortable beds.

Minor issues were noted, but overall everything was fine.

best western plus exceeded expectations, especially the pool area - clean, well-ventilated, and loved the water slide and hot tub. soundproof rooms, comfy beds, and perfect bathroom lighting. quick check-in/out and well-stocked breakfast. overall, a pleasant stay.

Noisy pool area, too overcrowded and unsupervised.

Appreciated nice looking and large rooms.

The setting of hotel was particularly good, near restaurants and shopping. The staff were all outstandingly accommodating, consistently courteous. The room was not been cleaned or restocked with towels and available with AC and balcony, for instance.

The hotel is set in a good and unbeatable location close to the tri-cities and stores and restaraunts. The property provides a great service. Superbly friendly people that welcomes you in.

The location of this place was comfortable, situated close to the business area and the riverfront bike trail, making it convenient to walk to the nearby Spudnut Shop for coffee and treats within 10-15 minutes.

The pool area was clean and enjoyable, with a slide that provided lots of fun for the kids. The breakfast had a good variety of food options, including hot food like sausages and potatoes. The evening staff were friendly and tried to accommodate any requests we had. The price was affordable, making it a good value for our stay.

I was telling the lady at the front desk that someone was smoking outside cause it was coming in my room and she gave me a attitude of not caring one bit and then I thought I left something behind and called to see if anything was found in the room and never received a call back like the lady said she was going to. Did not like the attitudes of the front desk people.

The central location was amazing as it was close to a great Mexican restaurant and I had a room with good views of a park across the street.

This place had a convenient location, close to everything we needed, with attentive and welcoming staff. The room had a comfortable bed.